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TripGZioYour Travel Companion

Privacy Policy

Your privacy matters. Learn how TripGZio collects, uses, and protects your data.

Last updated: March 1, 2026

1. Information We Collect

Personal Information

When you create an account or make a booking, we collect your name, email address, phone number, date of birth, gender, and government-issued ID details (for travel bookings). This information is essential for processing your bookings and providing customer support.

Payment Information

We collect payment-related information including credit/debit card details, UPI IDs, and banking information. All payment data is processed through PCI-DSS compliant payment gateways. We do not store your complete card details on our servers.

Travel Preferences

We collect information about your travel preferences, search history, booking history, and saved travelers to provide personalized recommendations and improve your experience.

Device & Usage Data

We automatically collect device information (device type, OS, browser), IP address, location data, app usage patterns, and crash logs to improve our platform and provide location-based services.

2. How We Use Your Data

Booking Processing

Your personal and payment information is used to process bookings, issue tickets, generate invoices, and communicate booking confirmations, updates, and cancellations.

Personalization

We use your search and booking history, travel preferences, and behavior on our platform to provide personalized recommendations, deals, and content tailored to your interests.

Communication

We send you transactional communications (booking confirmations, reminders), promotional offers (with your consent), customer support responses, and important service updates.

Analytics & Improvement

Aggregated and anonymized data is used for analytics, market research, product improvement, fraud detection, and to improve the overall user experience.

Legal Compliance

We may use your information to comply with applicable laws, regulations, legal processes, or government requests.

4. Cookies & Tracking

Essential Cookies

These cookies are necessary for the platform to function properly. They enable core features like user authentication, booking sessions, and security. You cannot disable essential cookies.

Analytics Cookies

We use analytics cookies (e.g., Google Analytics) to understand how users interact with our platform, which pages are most popular, and how to improve the user experience.

Preference Cookies

These cookies remember your preferences such as language, currency, recently viewed destinations, and search filters to provide a more personalized experience.

Marketing Cookies

With your consent, we use marketing cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns across platforms.

Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of TripGZio.

5. Your Rights

Right to Access

You have the right to request a copy of the personal data we hold about you. You can access most of your data through your TripGZio account settings.

Right to Correction

You can update or correct your personal information at any time through your account profile. For information that cannot be updated directly, contact our support team.

Right to Deletion

You can request the deletion of your account and personal data. We will process your request within 30 days, subject to any legal retention requirements.

Right to Data Portability

You can request your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

Right to Opt-Out

You can opt out of promotional communications at any time through your account settings or by clicking the unsubscribe link in our emails. Note that transactional communications cannot be opted out of.

Right to Restrict Processing

You can request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

6. Security Measures

Encryption

All data transmitted between your device and TripGZio is encrypted using 256-bit SSL/TLS encryption. Payment data is processed with additional encryption layers.

PCI-DSS Compliance

Our payment processing infrastructure is PCI-DSS Level 1 compliant, the highest level of security certification in the payments industry.

Access Controls

We implement strict role-based access controls to ensure that only authorized personnel can access personal data. All access is logged and monitored.

Regular Audits

We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks.

Incident Response

We have a dedicated security incident response team and established procedures for handling data breaches. In the event of a breach affecting your data, you will be notified within 72 hours.

7. Data Retention

Active Accounts

We retain your personal data for as long as your account is active and as needed to provide you with our services.

Closed Accounts

After account deletion, we retain certain data for up to 7 years as required by Indian tax and regulatory laws (e.g., GST compliance, financial records).

Anonymized Data

Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics, research, and service improvement purposes.

8. Policy Updates

Notification of Changes

We may update this Privacy Policy from time to time. Significant changes will be communicated via email, in-app notification, or a prominent notice on our website.

Continued Use

Your continued use of TripGZio after any changes to this Privacy Policy constitutes acceptance of the updated policy.

Contact Us

For any questions about this Privacy Policy or our data practices, contact our Data Protection Officer at privacy@tripgzio.com or call +91 1800-123-4567.

Gigglezen Technologies Pvt Ltd
Data Protection Officer: privacy@tripgzio.com
Mumbai, Maharashtra, India
Phone: +91 1800-123-4567
This Privacy Policy is effective as of March 1, 2026.

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Privacy Policy

Your privacy matters. Learn how TripGZio collects, uses, and protects your data.

Last updated: March 1, 2026

1. Information We Collect

Personal Information

Payment Information

Travel Preferences

We collect information about your travel preferences, search history, booking history, and saved travelers to provide personalized recommendations and improve your experience.

Device & Usage Data

We automatically collect device information (device type, OS, browser), IP address, location data, app usage patterns, and crash logs to improve our platform and provide location-based services.

2. How We Use Your Data

Booking Processing

Your personal and payment information is used to process bookings, issue tickets, generate invoices, and communicate booking confirmations, updates, and cancellations.

Personalization

We use your search and booking history, travel preferences, and behavior on our platform to provide personalized recommendations, deals, and content tailored to your interests.

Communication

We send you transactional communications (booking confirmations, reminders), promotional offers (with your consent), customer support responses, and important service updates.

Analytics & Improvement

Aggregated and anonymized data is used for analytics, market research, product improvement, fraud detection, and to improve the overall user experience.

Legal Compliance

We may use your information to comply with applicable laws, regulations, legal processes, or government requests.

4. Cookies & Tracking

Essential Cookies

These cookies are necessary for the platform to function properly. They enable core features like user authentication, booking sessions, and security. You cannot disable essential cookies.

Analytics Cookies

We use analytics cookies (e.g., Google Analytics) to understand how users interact with our platform, which pages are most popular, and how to improve the user experience.

Preference Cookies

These cookies remember your preferences such as language, currency, recently viewed destinations, and search filters to provide a more personalized experience.

Marketing Cookies

With your consent, we use marketing cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns across platforms.

Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of TripGZio.

5. Your Rights

Right to Access

You have the right to request a copy of the personal data we hold about you. You can access most of your data through your TripGZio account settings.

Right to Correction

You can update or correct your personal information at any time through your account profile. For information that cannot be updated directly, contact our support team.

Right to Deletion

You can request the deletion of your account and personal data. We will process your request within 30 days, subject to any legal retention requirements.

Right to Data Portability

You can request your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

Right to Opt-Out

Right to Restrict Processing

You can request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

6. Security Measures

Encryption

All data transmitted between your device and TripGZio is encrypted using 256-bit SSL/TLS encryption. Payment data is processed with additional encryption layers.

PCI-DSS Compliance

Our payment processing infrastructure is PCI-DSS Level 1 compliant, the highest level of security certification in the payments industry.

Access Controls

We implement strict role-based access controls to ensure that only authorized personnel can access personal data. All access is logged and monitored.

Regular Audits

We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks.

Incident Response

We have a dedicated security incident response team and established procedures for handling data breaches. In the event of a breach affecting your data, you will be notified within 72 hours.

7. Data Retention

Active Accounts

We retain your personal data for as long as your account is active and as needed to provide you with our services.

Closed Accounts

After account deletion, we retain certain data for up to 7 years as required by Indian tax and regulatory laws (e.g., GST compliance, financial records).

Anonymized Data

Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics, research, and service improvement purposes.

8. Policy Updates

Notification of Changes

We may update this Privacy Policy from time to time. Significant changes will be communicated via email, in-app notification, or a prominent notice on our website.

Continued Use

Your continued use of TripGZio after any changes to this Privacy Policy constitutes acceptance of the updated policy.

Contact Us

For any questions about this Privacy Policy or our data practices, contact our Data Protection Officer at privacy@tripgzio.com or call +91 1800-123-4567.

Gigglezen Technologies Pvt Ltd
Data Protection Officer: privacy@tripgzio.com
Mumbai, Maharashtra, India
Phone: +91 1800-123-4567
This Privacy Policy is effective as of March 1, 2026.

Popular Flight Routes

Popular Hotels

Popular Bus Routes

Popular Train Routes

Top Destinations

Things to Do

Best Restaurants

Airlines

Privacy Policy

1. Information We Collect

Personal Information

Payment Information

Travel Preferences

Device & Usage Data

2. How We Use Your Data

Booking Processing

Personalization

Communication

Analytics & Improvement

Legal Compliance

3. Data Sharing

Service Providers

Payment Processors

Analytics Partners

Legal Requirements

No Selling of Data

4. Cookies & Tracking

Essential Cookies

Analytics Cookies

Preference Cookies

Marketing Cookies

Managing Cookies

5. Your Rights

Right to Access

Right to Correction

Right to Deletion

Right to Data Portability

Right to Opt-Out

Right to Restrict Processing

6. Security Measures

Encryption

PCI-DSS Compliance

Access Controls

Regular Audits

Incident Response

7. Data Retention

Active Accounts

Closed Accounts

Anonymized Data

8. Policy Updates

Notification of Changes

Continued Use

Contact Us

Popular Flight Routes

Popular Hotels

Popular Bus Routes

Popular Train Routes

Top Destinations

Things to Do

Best Restaurants

Airlines

Privacy Policy

1. Information We Collect

Personal Information

Payment Information

Travel Preferences

Device & Usage Data

2. How We Use Your Data

Booking Processing

Personalization

Communication

Analytics & Improvement

Legal Compliance

3. Data Sharing

Service Providers

Payment Processors

Analytics Partners

Legal Requirements

No Selling of Data

4. Cookies & Tracking